Privacy Policy

Effective Date: 20/1/2026

This Privacy Policy explains how Doctorly ("we", "our", or "us") collects, uses, and protects your personal information when you use our app for booking appointments with doctors, hospitals, home consultations, and labs, as well as for tracking your appointment status.

1. Information We Collect

We collect the following personal information when you use our services:

• Full Name
• Phone Number
• Email Address
• ID Image

2. How We Use Your Information

We use your information to:

• Book appointments for home consultations with doctors, hospitals, and labs
• Track your appointment status and provide notifications or updates
• Locate your address for home consultation appointments using your location data (temporarily and only when required)
• Provide customer support related to your account and appointments

We do not share your data with any third parties. Your information is strictly used to facilitate your appointment bookings and other services within the app.

3. Geolocation Data

We use your location data temporarily to determine your address for home consultations. This information is not saved and is only used when needed for the specific service. You are not required to input your location unless you wish to book a home consultation appointment.

4. Data Storage and Retention

Your personal information is stored on our secure servers. We do not delete your data unless you choose to delete your account. You can always update or delete your account directly from the app.

5. Data Security

We take the security of your data seriously. Any personal information you provide is stored securely. We implement appropriate technical measures to ensure that your data is protected from unauthorized access, and passwords are hashed to ensure they are secure.

6. User Rights

You have the right to:

• Update your personal information at any time through your account settings
• Delete your account and associated data by contacting us or using the app's account deletion feature

7. Consent

By registering and using the Doctorly app, you consent to the collection and use of your personal information as described in this Privacy Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy in the app. You are advised to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

• Email: doctorly270@gmail.com